-
Categories
-
Recent Posts
Archives
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
Meta
Monthly Archives: June 2012
Why Customer Service Matters
How do you feel when you walk into a store and you’re completely ignored? Or worse, the employees are rude to you? We have the power to change that. Women buy 86% of all goods and services. We can choose where we do business and reward those who treat us well.
Barbara Khozam has made it her business to train others about customer service, has delivered over 1,100 presentations in 7 countries. But to reach out further, she has written the book, How Organizations Deliver BAD Customer Service (AND Strategies that Turn it Around). Her goal is to help business create a culture of service where people can’t wait to do business with you.
Continue reading
Posted in Business/Career, Relationships
Tagged customer focus, exceptional customer service, lead by example, management support, multi-tasking, word of mouth with social media
Comments Off
Finding Your Life’s Purpose
If you feel incomplete and unfulfilled in your work or the way you’re living your life, you are not alone. How many of us feel certain that we are doing just what we are meant to do and using our talents to their full potential?
Baeth Davis faced that dilemma and in the process discovered that her purpose was to help others find theirs. She tells her complete story in this Conversation with Dr. Nancy. Continue reading
Posted in Business/Career, Make A Difference, Resilience, Women Helping Women
Tagged fulfillment, hand analysis, happiness, prayer, use talents
Comments Off
Life after Near Death
What if you had the worst headache of your life and when you woke up, everything about your life had changed? Feeling lucky to still have a life at all, Maria Ross wrote the book, Rebooting My Brain: How a Freak Aneurysm Reframed My Life
In it, she announces some important little-known facts and tells her amazing story of surviving a ruptured brain aneurysm.
FACTS: 1 in 50 people in the U.S. have an un-ruptured brain aneurysm. Continue reading
Posted in Make A Difference, Women's Health
Tagged brain aneurysm, brain injury, cognitive dificit, family support, frontal lobe function, medical jargon
Comments Off
How Media Portrays Women and Why It Robs Us of Power
Have you become immune to the media images of young women in soft porn poses selling everything from lotion to underwear? If so, it’s time to wake up and notice the images being projected in front of men, women and children every day. Top media expert, Regina Kulik-Scully says everyone needs to vote with their wallets and their remotes. When you see something offensive, speak out. Advertisers are listening, reading blogs and scanning social media. Continue reading
Posted in Change the World, Make A Difference, Mentoring, Self-Esteem, Women Helping Women
Tagged domestic violence, eating disorders, media creates culture, Media Images, sexualization of women, women leaders
Comments Off